Each route opens a prefilled email draft.
The workflow is intentionally simple: pick the category, open your mail app, and send the message with the subject already prepared.
Support
Support that reaches the right team fast.
Choose the reason for contact and Cheeky opens the right email draft immediately, so product issues, investor conversations, and customer questions land in the correct queue.
Bug reports
Customer help
Privacy / legal
Investor outreach
Questions go to a real inbox, not a form maze.
Cheeky routes incoming support by context so the request reaches the right person faster and with less back-and-forth.
Product, privacy, legal, partnerships, and finance.
The support page handles high-priority bugs, customer questions, privacy and legal rights requests, investment outreach, and anything else that needs review.
If none of the routes fit, use the catch-all line.
The final option is a general path for requests that do not cleanly map to the other categories.
Support routes
Choose the route that best matches the request.
Each card below opens a mail draft addressed to jpande-cfo@cheeky-fit.com with the subject line already set.
01
Critical path
Report a bug or security breach.
Use this for broken flows, suspicious activity, technical failures, or anything that may impact platform reliability or user safety.
Open email app 02 Customer supportGeneral customer queries.
Use this for account help, onboarding issues, product questions, partnership clarifications, or general assistance.
Open email app 03 Investor routeInvestment into Cheeky.
Use this option for investor outreach, financing discussions, strategic capital conversations, or diligence requests.
Open email app 04 Privacy rightsPrivacy and data requests.
Use this for access, correction, deletion, portability, Do Not Sell or Share opt-outs, and other U.S. state privacy rights requests under CCPA/CPRA, VCDPA, and similar laws.
Open email app 05 LegalLegal notices and DMCA.
Use this for terms questions, formal legal correspondence, copyright/DMCA notices, and compliance inquiries. Mail formal process to Cheeky-Fit Inc., 8610 Liberty Trail, Manassas, VA 20110 US.
Open email app 06 Catch-allAll other requests.
If the request does not fit the categories above, use this path and the team will route it internally after review.
Open email appManual fallback
If your device does not automatically open a mail app, send your message directly to the address shown on the card and include the support category in the subject line. Privacy: privacy@cheeky-fit.com. Legal: legal@cheeky-fit.com. General: jpande-cfo@cheeky-fit.com.
Response model
Human support, routed by context.
Cheeky does not offer a public phone support line. We aim to acknowledge general support emails within 2 business days. Privacy rights requests follow the statutory timelines described in the Privacy Policy