Use email for direct, traceable escalation.
Child safety concerns should be sent immediately so the report reaches a monitored inbox with enough context for review.
Child Safety
Child safety is treated as an immediate escalation.
Cheeky does not frame child safety as a low-priority support topic. Reports involving minors, unsafe behavior, or suspicious content are escalated for prompt review.
Urgent reporting
Account review
Safety escalation
Cheeky is not intended for unsupervised minors.
The platform strongly prefers that individuals under 18 do not use the service without the involvement of a parent or legal guardian.
Suspicious activity may trigger restriction or removal.
Where safety, wellbeing, or compliance concerns arise, access to the relevant account or content may be reviewed, restricted, suspended, or removed.
Use the same address for all child-safety reports.
The reporting route below is the same inbox referenced throughout the site for urgent issues requiring direct human review.
Urgent report
Report immediately.
Any report of child safety concerns must be sent to jpande-cfo@cheeky-fit.com immediately and the team will take action as soon as possible.
Email jpande-cfo@cheeky-fit.comPolicy standard
Safety review comes before friction reduction.
Cheeky treats child safety as a platform responsibility. Escalation, review, and access controls take priority wherever a credible safety concern exists.
Not intended for users under 18.
The service strongly prefers that anyone under 18 does not use the platform without parental or guardian involvement.
Guardian guidance is expected where minors are involved.
If a minor does access the service, it should be with the guidance, supervision, and involvement of a parent or legal guardian.
Cheeky may restrict, suspend, or remove access.
Where activity involving a minor raises safety or compliance concerns, the relevant account or content may be reviewed and action may follow.
Policy
Our policies with child safety.
This is the standing guidance for how Cheeky treats reporting, minors on platform, and escalation where concern exists.
At Cheeky, the safety of all users is important to us.
Our services are not intended for individuals under the age of 18. We strongly prefer that anyone under 18 does not use our platform. If a person under 18 does access or use our services, they should do so only with the guidance, supervision, and involvement of a parent or legal guardian.
We do not knowingly encourage unsupervised use of our platform by minors. Where we become aware of activity involving a minor that raises safety, wellbeing, or compliance concerns, we reserve the right to review, restrict, suspend, or remove access to the relevant account or content.
If you become aware of any interaction, message, content, user behavior, or activity on our platform that causes concern, please contact us immediately by email so we can review it and take appropriate action at jpande-cfo@cheeky-fit.com.