Account deletion

Delete your Cheeky account.

Under U.S. privacy law you can ask us to delete your account and personal information. Requests run by email so we can verify identity.

CCPA / CPRA VCDPA Email request
Required action

Email to delete your account.

Email the address below with the subject Delete My Account and your account email.

[email protected]

Open deletion email
How to request

Four steps to close your account.

The email route keeps the request auditable.

  1. Write from your account email

    The address registered to your account speeds verification.

  2. Send to [email protected]

    Subject: Delete My Account. Say you want the account and data deleted.

  3. Complete identity verification

    We may ask follow-up questions. The law requires reasonable verification.

  4. Receive confirmation

    Access ends and data is deleted or anonymized, subject to the exceptions below.

Laws & regulations

Your deletion rights under U.S. law.

The statutes below are the primary frameworks that apply to Cheeky users.

California

CCPA / CPRA

Californians may request deletion under the CCPA as amended by the CPRA. We verify and respond within 45 days, with a permitted extension.

Virginia

VCDPA

Virginians may request deletion under the VCDPA. Appeal procedures run through the same email route.

Other states

State privacy acts

Colorado, Connecticut, Utah, Texas, Oregon, and other states: same process, plus any state-specific requirements.

Federal

Recordkeeping exceptions

Tax, fraud-prevention, legal-claim, and security records may be retained where the law requires. See the Privacy Policy retention schedule.

What to expect

What deletion does and does not remove.

Deleted or anonymized: credentials, profile, wardrobe photos and tags, styling preferences, social posts, and linked device or analytics identifiers.

May be retained: transaction and tax records (up to 7 years), active fraud or security logs, pending legal process, and anonymized data.

Marketplace note: open orders and seller payouts are resolved first.

Full details in the Privacy Policy. Other privacy rights: [email protected].